Dealing with Mental Health in the Family Business with Michelle E. Dickinson
Covid-19 has transformed our everyday lives. It has impacted businesses, economies, and global connectivity. However, besides the positive impacts such as remote opportunities, it has some negative spillovers such as mental health issues. Some family business owners, especially in the automotive industry, have too much on their plate. They are working under the hood, […]
Are Independent Collision Shops Equipped to Face the Future? – with Jake Rodenroth
Technology is constantly revolutionizing the automotive industry. Advanced systems like automatic braking and cruise control have become crucial parts of modern vehicles. These innovations make driving easier, safer, and more convenient. However, understanding the modern additions and ensuring they get repaired properly isn’t easy. Repair shops will have to be equipped with both technicians […]
Optimize Your Full Potential to Achieve a Prosperous Life with Dr. Jay LaGuardia
Financial stability, business success, and prosperity are every family business person’s goals. The definition of prosperity is different for each individual. For some, it might be a healthy cash flow. For others, it will be time to live to the fullest. Regardless of the definition, prosperity should be embodied in all critical areas of […]
Episode 55 – Repairing the Repair Process with Tom Bemiller

Most people say there’s so much in the collision repair industry that’s broken. There’s the issue of insurance companies demanding to use after-market parts to reduce repair costs without considering how it would affect the consumer’s safety. There are also concerns about the low enrollment rates at vo-tech schools causing a shortage of technicians coming […]
How to Build a Sellable Asset with Michelle Seiler Tucker
The automotive repair industry is a challenging space as it is constantly changing. Now and then, the owners want to transition their business. However, due to a lack of planning and a proper roadmap, there are likely to be more challenges that can bring down the multigenerational legacy. Most of the time, the owners […]
Overcoming the “I Can’t Compete” Mindset with Rick Selover
Many shop owners and technicians are finding it difficult to cope with the changes occurring in the auto repair industry. The idea of taking on the big MSOs (multi-shop operators) is making them consider selling their businesses. Although these beliefs are limiting, small repair shop owners still have a competitive edge over their formidable […]
Episode 54 – Do You Know What Your Business is Worth? with Michelle Seiler Tucker

Many business owners have no idea what the value of their business is. And when the time comes to sell their business, they base its price on how much they need to fund the next phase of their lives and not on what it’s worth. Having your business evaluated regularly is just one of […]
Seeing the Greater Vision Through an Outside Perspective with Aric Johnson
It is common for business owners to get heavily invested in the daily grind because who would not want to grow and flourish? But sometimes, the strong commitment to everyday operations can result negatively. Somehow, the issues are ignored during all of the efforts, which can combine and lead to tremendous problems later on. […]
Cross-Border Wealth Management with Jennifer Patterson
Are you making plans to leave the country soon? Although you must make plans for the move, you must also give equal attention to the finances that will be affected by your decision. Family businesses rely heavily on cash. The reason is that everyday operations require liquid capital. For example, imagine that the owner […]
Episode 53 – How to be Big Enough to Serve and Small Enough to Care with Jacob Tilzer

When collision shops get bigger, they tend to focus more on the quantity of repair jobs. This causes the service they provide customers to suffer. As profits become the priority, everything becomes transactional and sometimes customers aren’t treated as if their business matters. These are some of the things that Jacob Tilzer noticed while […]