Episode 62 – What Leadership in the Automotive Industry Looks Like With Dan Ryan
Many people who own automotive repair businesses started out as technicians. They may be excellent at repairing cars but they have no experience leading a team of people. As a result, they may not be aware of the various strategies that good leaders use to motivate and inspire their employees. And without proper guidance, business […]
Episode 61 – How a Financial Assessment Process Works Part 2: Know What Your Business is Worth
A couple of weeks ago, I shared with you the first of an eight-part series where I was invited as a guest for the Virtual U.S. Financial Advisors podcast. Basically, I gave the audience an idea of how I identify my client’s major wants, needs, and concerns through my financial assessment process. In this second […]
Episode 59 – How a Financial Assessment Process Works Part 1: Starting Off With a Written Continuity Plan
Recently, I was invited as a guest for the Virtual U.S. Financial Advisors podcast. The goal of this podcast is to help consumers have a better grasp of what financial advisors are for and understand the importance of having a trusted person to help them plan their finances. In this episode, I walked the […]
Episode 58 – Understanding Threats to Collision Shops From an Insurance Perspective
Threats come in many forms when you’re a collision shop owner. There’s the threat of competition, the threat of a struggling economy, and the ever-present threat of natural disasters. But one of the most important threats to businesses is the possibility that the owners may one day need to transition out of their roles. […]
Episode 57 – Changing The Way Collision Shops Compete with Mike Anderson
The collision industry is facing a tech shortage. There are more retirements than new technicians entering the field. So what must collision shops do to attract new talents, stay in business, and remain competitive? In today’s world, the shops that can get the best people, have the best culture, and retain and reward people […]
Episode 56 – Finding Your Core Genius with Louie Sharp
Sink or swim? These are the choices that most collision shop owners face as they deal with the changes that are happening in the industry today. It’s either they learn how to swim with the tides to survive or they get frustrated, burned out, and decide to pack up and call it quits. It’s […]
Episode 55 – Repairing the Repair Process with Tom Bemiller
Most people say there’s so much in the collision repair industry that’s broken. There’s the issue of insurance companies demanding to use after-market parts to reduce repair costs without considering how it would affect the consumer’s safety. There are also concerns about the low enrollment rates at vo-tech schools causing a shortage of technicians coming […]
Episode 54 – Do You Know What Your Business is Worth? with Michelle Seiler Tucker
Many business owners have no idea what the value of their business is. And when the time comes to sell their business, they base its price on how much they need to fund the next phase of their lives and not on what it’s worth. Having your business evaluated regularly is just one of […]
Episode 53 – How to be Big Enough to Serve and Small Enough to Care with Jacob Tilzer
When collision shops get bigger, they tend to focus more on the quantity of repair jobs. This causes the service they provide customers to suffer. As profits become the priority, everything becomes transactional and sometimes customers aren’t treated as if their business matters. These are some of the things that Jacob Tilzer noticed while […]
Episode 52 – How to Turn Customers into Repeat Clients Through Technology with John Burkhauser
Automotive repair is a highly competitive industry. And with car technology advancing at an exponential rate, shop owners must be able to keep up in order to maintain a profitable business. And one way to keep up is to make body shops go digital. Shop owners should look at their processes and find areas […]
